Social Media
complied by SocialMediaToday
Social Web Basics
The 2009-2014 World Outlook for Advertising for Social Media Web Sites
Social Media and Customer Service
Center For Social Media - Youth As E-Citizens
How Blogs and Social Media are Changing Public Relations
Social media and the banking industry
Social Media: 40 Places to Find Web 2.0 for Your Web Site
Social Media Marketing Strategies Guide
Nielsen - Pharma & Social Media
The Need for Speed - Using Social Media to Speed Innovation
What is Social Media?
.ComplexDiscovery - User Generated Content, Social Media, and Advertising
Social Media Guide Release
Social Media & Marketing - Online Networking & Advertising February 2008
ebook: The Art and Science of Social Media and Community Relations
What is Social Media? - Book 2
Social Media Maps
Social Media Manifesto by Brian Solis
New Media Case Studies 2008
The Impact of Social Media on Innovation - Josh Bernoff
The Secret Underground Guide to Social Media for Organisations
Customer Service: The Art of Listening and Engagement Through Social Media
The Social Web Analytics eBook 2008
The Essential Guide to Social Media
Digital Strategy
Themes underpinning digital branding