Multichannel Innovation In Mobile Marketing

NET-A-PORTER’s Window Shop
The fashion etailer created a pop-up store window that allowed shoppers to use iPads and smartphones to bring the products to life.

Net-A-Porter won and innovation in mobile marketing award at E-Consultancy's Innovation Awards 2012.

Think Big, Think Local

Sometimes its is difficult to see the wood for the trees.

The Web is a big place packed full of global opportunities but if current trends are to be believed, thinking 'local' is the best business approach.

A 'localised' online presence develops business growth cultivates greater customer loyalty.

Social media is a critical part of this marketing mix, as are incentives (deals). Group deals continue their rapid rise in popularity, up 33% in 6 months.

By far the majority of people searching online (73%) are looking for local content as this infographic shows.

See the larger version here

The pay off is that 82% of searches online result in off line follow-up, either through a visit to a store, a phone call or a purchase.

So even if your business has a global perspective the greatest success will come from localising your offering -  local content on localised web sites, engagement in local social media and forums. One size (of content) does not fit all.