Recent Endorsements

You've left us really enthused about the whole digital dimension and we're looking forward to developing our plan with your support.
Simon Beardow - Deputy Director, British Council, Vietnam

Wednesday, 19 June 2013

As Strong As Your Weakest Link

As the old saying goes "You are only as strong as your weakest link".  Interestingly, in the recent rash of data disclosures from Edward Snowden and his predecessors, the weakest link could well turn out to be of America's own making.

Outsourcing key data activity to contractors rather than keeping it in-house means your online security is only as good as their employees are; in keeping mum about what they discover about your operations in the course of their daily duties.

Consider the fact, expounded by James Sensenbrenner in a recent editorial, that there are some 500,000 employees of private firms with access to the government's most sensitive secrets.  And this is just the States.  There are surely more in other countries contracted to undertake similar surveillance.

Some regard the actions of Manning, Assange and Snowden as heroic and others consider them heinous, but which ever side of the the ethical debate you sit on, the fact remains that confidential data was accessed and shared with those it wasn't intended for.

It is a sobering realisation (or maybe reconfirmation) that it is the low level IT guy who poses your greatest threat. These techs seem to be able to rummage through systems and make discoveries that evade all of the so-called safeguards that the governments throw at them.

Consider for a moment what you might have accessed online or sent to others via email in the past year.  I would suggest that many people who would feel less than comfortable in having a total disclosure of their online habits revealed to the world without their permission.

But is there anything you can do to mitigate the risk that others can and do spy on what you do?

Part of the answer could well have been given by NSA whistle-blower Snowden.  In reply to an online discussion set up by the Guardian newspaper he said that:

"Encryption (of email) works. Properly implemented strong crypto systems are one of the few things that you can rely on. Unfortunately, endpoint security is so terrifically weak that NSA can frequently find ways around it".

So there you go.  Even encrypting your email can only assure safe passage between systems and if the systems themselves have a weakness an IT tech on a mission can crack it or share it. Not the most comforting of thoughts and if the technician in question has a thumb-drive (as Snowden is reported to have by Senator Saxby Chambliss of Georgia), then your data could be shared and leaked well beyond the boundaries of your network.

Am I alone in thinking that these revelations could well have profound implications for the future of the Cloud? The 'contracting out' of data storage from your own servers to a third party based in another country could well have become a far more difficult decision for businesses to make.

And if you wish to mitigate some of the damage your email might cause you could always try using encryption yourself.  Here is one suggestion: GNU Privacy Guard for Windows which is free software.  Mind you I cannot guarantee that a low-level tech at the NSA hasn't already cracked it.

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Tuesday, 4 June 2013

A Maker of "Things"

The Shoemaker and the Elves
The Brothers Grimm
"The problem is we no longer make 'things'".  So said an unemployed European architect in a recent BBC programme, on the problems of unemployment in that part of the world.

The Manchester City replica jersey that he bought when on a trip to Britain in his teens has a label 'Made in England'.  He challenged his fellow panellists to find a similar football jersey with the same manufacturer's mark today.  Inevitably,. a 2013 version will have 'Made in China' stamped on its label.

It got me thinking about just how important making 'things' were to an economy; as opposed to a country that acts solely as a financial hub and has little or no production of 'real objects'.  Or for that matter, an online hub that produces no real goods and simply trades on the products of others.

It is no coincidence that the most successful country in the Euro-zone is Germany who still have a solid engineering and manufacturing base.  Compare it to Spain where much of production has gone off-shore.  The latter has an unemployment rate that is now hovering around a quarter of its entire population.

I am fortunate to live in country that still produces 'things' that other countries need to sustain their population.  In our case its agricultural products and on the back of this, our economy ticks along even though we are far away from our principal markets.

While it is true that the Internet makes it easy to work from anywhere, and within any time zone, not everyone's profession or trade easily translates into an online opportunity.  My own consultancy and sphere of employment works well across countries but others are not so well off.

The next big challenge to global employment is not the ongoing shift of production to Asia, or even robotics, but rather, the 'Internet of Things'.  Many of those employed in intermediary roles in information technology will find themselves superfluous to requirements, as machines talk directly to machines without the need for human intervention.

This is a trend that is neither going to be halted or gradually fade away. John Chambers of CISCO presents a rosy vision of the future when he says "factor in societal benefits to citizens, communities and countries, as well as consumer benefits, you begin to get a sense for the Internet of Everything’s potential to enable improved quality of life, richer experiences, new capabilities and increased economic value".

He goes on to note "Along with great opportunity, the emergence of the Internet of Everything will present technology, organizational, process, regulatory, cultural, and other challenges".

I would suggest that to be an active participant in the 'The Internet of Things' age one will need to work and live in a society that fosters innovation. We are all aware that economies that are the real drivers of innovation. A sick economy is not conducive to building an environment where employment growth can be built upon the back of innovation.

CTO Scott Morrison writing in an article for Gigacom points out that Apple created an economy around the iPhone "by designing both a platform on which third parties could innovate, and then the means to capitalize on their applications". And by creating this economy all manner of people then had the opportunity to build products and to innovate.

As I wrote in a 2011 post, the emergence of a global data field and machines talking to machines without human intervention creates both challenges and opportunities.

The 'Internet of Things' mean new business models and these will have profound implications for employment.  Smart grids and similar infrastructure utilities will affect all of our lives and by extension, our employment options.

If you are manufacturing the actual 'things' that interconnect then you are on to a winner.  If though, your purpose thus far is to be a technical or bureaucratic intermediary, then a quick course in cheese-making 101 might be your best bet.
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