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Showing posts with label Bing. Show all posts
Showing posts with label Bing. Show all posts

Tuesday, 15 November 2011

Are Search Engine Ranking Pages Becoming Irrelevant?

If you felt secure in the knowledge that your web site ranked on the front page of Google or Bing search results and would therefore result in click-throughs, think again.

A recent survey from Slingshot clearly demonstrates that users are now far less inclined to click through and these rates have tumbled.

Back in 2006 a number one ranking equated to 42% of clicks and a number two ranking was worth about 12%. By May of 2010 these figures had dropped to 34.35% and 16.96% respectively and in December of last year Optify found that there was a 36.4% CTR for the number one result in Google and 12.5% for the number 2 ranking.

The most recent Slingshot survey charts this decline. A Click-through Rate (CTR) is the percentage of users who click on a given domain after entering a search query. In this study, CTR is calculated as total visits divided by total searches for a given keyword over a stable period.


Key Findings from the Slingshot report:

  • By studying user behavior through click-through rates they  emphasised the importance of ranking in the top ten positions in search engines. A higher ranking results in a higher click through rate.
  • For Google Search Engine Results Pages (SERPs), the observed Click Through Rate (CTR) was 18.20% for a No. 1 rank and 10.05% for a No. 2 rank.
  • For Bing SERPs, the observed CTR was 9.66% for a No. 1 rank and 5.51% for a No. 2 rank.
  • Relative CTRs across each position in the SERP reveal the importance of an increase in rank.  With an average CTR of 18.20% for position 1 and 1.04% for position 10, this staggering difference shows that a change in rank from 10 to 1 will generate approximately 1650% more traffic and associated sales.
  • Slingshot observed that there was a significantly higher CTR curve for Google than for Bing, which suggests that Google’s organic results are more reliable, as many users abandon searches.  They went on to say thought that this was simply an interesting implication from their CTR studies, as they do not have actual bounce rates for the search engines
The direct correlation between these findings and the growth of social media is also an interesting one. As I wrote in an earlier article, for many people online in 2011 Facebook is the internet and viceversa.  They are increasingly finding the content they need through social media rather than relying on more traditional web sites and this change extends to search habits.

So while search remains a vital part of any online strategy, total reliance on search engine page rankings, as this report proves,  is no guarantee of online exposure to business prospects.


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Sunday, 20 March 2011

What's A Coupon Worth?

We all love a good bargain and in these recessionary days even the most staid and traditional department stores seem to be offering a never ending round of 'sales' to improve their cash-flow.

Customers respond to these incentives and the tills ring a happy tune. It is this same motivation that drive the success of coupons and online daily deals continue to influence retailing practice.

Source:Gordon Borrell

Note the rapid rise for online coupons which highlights how incentive sites such as Groupon will continue to not only survive, but thrive.

52% growth and the second highest face value indicates the importance of online coupons for advertisers.  Remember also that one of the key motivations for visiting a business Facebook sites is to receive offers.

Even Microsoft is reacting to the online coupon frenzy with a new product, Bing Deals.  They are now adding results about special deals to their Bing search engine, accessible both on its desktop and as a mobile version.

The company is promising access to more than 200,000 unique offers in over 14,000 cities and towns across the U.S.

Bing deals assembles leading offers from Groupon, Living Social and Restaurant.com (and others), "making it easier to discover, share and search for the best deals in your area – all from one place".


<br /> <a href="http://video.msn.com/?mkt=en-us&amp;vid=2d427226-041b-40e8-ba91-5c1ae7a8130a&amp;src=SLPl:embed:&amp;fg=sharenoembed" target="_new" title="Bing Launches Deals">Video: Bing Launches Deals</a>


The online coupon craze is also dramatically changing the face of retailing.  A recent New York Times article from Jay Goltz identified these potential threats to small businesses:
  • While coupons can drive an awful lot of people into your store, not every store is prepared for the onslaught. 
  • The daily-deal sites are also training people to expect that they can get a coupon for almost anything
  • For many SME's few of the sales have turned into repeat customers so is there potential damage a daily deal can do to a company’s brand?
  • What of price integrity? Charging some customers full price and others half price makes some happy and others unhappy. 
  • The regulars are unhappy because they feel they overpaid and the discount customers are happy but will probably not return because they have got into the half-price habit.
  • Daily deals train your existing customers to wait for the next coupon
Despite these reservations, the reality is that Groupon and other daily deal coupons are not going to go away so the business model needs to adapt to meet this customer expectation.  Retailers will probably end up with higher percentages for coupon redemption in the future due to competition between the online daily deal sites.

Wedbush analyst Lou Kerner believes there will be about $5 billion spent on LivingSocial and Groupon daily deal-style coupons this year

However a Yipit study shows that people who buy those coupons only redeem them about 80% to 90% of the time. So maybe the worry for small businesses is not as great as first supposed.

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Sunday, 19 December 2010

Find The Turkey - Search Developments For The Festive Season

There is a raft of new search options that have just been released.  Finding that Xmas Turkey and sharing the best place to go for a festive dinner just go a whole lot easier.

The first announcement involves some tweaks to Google's realtime search.  The trend graph and date options have been relocated and a new feature, Top updates, has been added.


Matt McGee of Search Engine Land is of the opinion that these are the URLs and tweets that are most popular among Twitter users (which appears to be the only source populating Google Realtime).

Meanwhile over the Bing stable the developers have also been busy.  The most interesting feature tweak just announced are results that will show which of your Facebook friends have liked search results as they appear in your searches.  

As the Bing development team have put it:

"Over the last several weeks, we introduced the new “Liked” results feature that uses the basis of your query to surmise your intent and surface relevant stories or websites  that your friends on Facebook have liked with a nice answer, called out somewhere on the page".

" Starting today, if your search results include a specific link that has also been “liked” by someone in your Facebook network the link will be highlighted as “Liked” within Bing.  This gets especially interesting for a query like "Xbox" where my friend “Liked” the "Kinect" site and while our algorithms didn't feel it was relevant enough to make it the 'answer' we reference above, we are still able to indicate that my friend liked that link that happened to show up within the results"


With this development Bing has got the jump on Google for regular web search. After all in today's social media it is Facebook data that matters most.

Chris Crum of WebProNews says:

"With people constantly "liking" content all over the web, this can be a great indicator of relevance on a personalized level. It's going to catch your attention when you notice your friend appear in the search results."


Get Microsoft Silverlight


Other new Bing features include a partnership with Fansnap so If you’re searching for sports tickets, soon you will be able to compare tickets from over fifty  tickets sites.

Image search is made easier with a feature called Instant Search that delivers a montage of images on main results page. Bing has also populated the tabs with the most common search queries associated with a given image.

Bing's maps have also been given a makeover.  There is a new style which shows:
  • Increased city density while preserving a clean, visually appealing map
  • Clearer differentiation between major and minor city streets
  • Greater color contrast at the city-level so streets “pop” out more
  • Altered font sizes and contrast for crisper, less cluttered map labels
  • Improved highway shields for US and added new shields for 7 countries
Add to these the following:
  • Interior Views: Providing users with immersive 360-degree panoramas of local businesses
  • OpenTable Integration: Users can interact with OpenTable and GrubHub directly from restaurant pages
  • Real Time Transit on Mobile: Gives users real time info if a bus is on-time or delayed
  • Streetside for Mobile: Brings users street-level imagery + some mobile-exclusive enhancements
Search development has always had a tight focus on the User Experience and this is evident in what both Google and Bing have announced this Dececember.

Impressive as these developments are, Bing's challenge remains;  Can they grab market share from the consumers current engine of choice - Google?
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Sunday, 27 June 2010

The Next Bing Thing


Image representing Bing as depicted in CrunchBase
Traditionalists amongst us tend to stick with Google search and I am one of these folks.  However Bing is most definitely on the up;  it already powers Facebook's search and will shortly do the same for Yahoo search.

Secondly Bing has had a spring renewal of interface design which is a lot more appealing and easier to navigate with the Quick Tabs feature.

Brian MacDonald, the Corporate Vice President of Bing  indicated that they had decided to invest in the entertainment area, based on the findings of user research.

Music, gaming TV and movies have extensive offerings and a new portal for those who want to go direct.  There are currently  5 million free plays in the music offering.

The Art of SEO: Mastering Search Engine Optimization (Theory in Practice)Yusuf Mehdi, Bing's Senior Vice President explains: "As the content on the web has exploded, it has become difficult to navigate and find what you are looking for. In the field of entertainment, 76 percent of people use search to help find and navigate their entertainment options online, but only 10 percent say they have a trusted place to go.

So we see a great opportunity to help customers make important entertainment decisions -- from deciding what movie to buy or see, which TV shows to watch online or on your TV, what music to listen to, how to find and safely play your favorite casual games – Bing is making a first step today to help make entertainment on the web easy and fun, so you spend less time searching for entertainment and more time doing the stuff you love."

The business application of Bing is of greater interest and they have beefed up  investment profiling.  The much vaunted finance portal which is meant to be at this URL http://www.bing.com/finance is currently redirecting to the search engine front page which suggests that all is not well?

Bing General Manager Derrick Connell discusses the latest changes made to Bing's design and experience in this video.

I gave Bing  a try when it was first launched and stopped using it shortly after.  On the strength of these improvements I am willing to give it a second chance.
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