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Showing posts with label India. Show all posts
Showing posts with label India. Show all posts

Saturday, 30 November 2013

Fly Me To The Moon...Or Wherever

Those with an eye for innovation will have noted the recent launch of the Indian mission to Mars.  While they haven't got there yet, at time of writing all seems to be progressing nicely.

Quite apart from the desire to be the first Asian country to reach Mars, what is it that motivates a society like India to take up these challenges?  By extension, what innovation processes are necessary to achieve such a goal?

The Psychology Wiki defines innovation as referring "to both radical or incremental changes to products, processes or services. The often unspoken goal of innovation is to solve a problem."

Some may argue that there is no problem to be solved by sending a spaceship hurtling towards Mars, and the real problem remains at home with the grinding poverty of many of India's citizenry.

But such innovation more often than not adds value to society in the broader global context.  In addition, those countries and enterprises that do not innovate run a real danger of being surpassed or destroyed by those that do.

There are two basic types of innovation; sustaining and disruptive. For companies, the former means continuing to approach their core markets in a similar fashion while the latter "significantly changes a market or product category".

By now most people recognise that innovation and a good dose of creativity are essential to an organisation's survival. Globalization, increased competition and the increasingly rapid changes in technology, mean that those enterprises that do not change and adapt simply wither on the vine and die.


"Homo sapiens have, since the 10 commandments, had a bit of a soft spot for concise lists which tell us what to do. They imply that if we follow their advice we will be suitably rewarded. 

But the bad news about innovation is that suggestion-boxes, brainstorming sessions, away days, consultants and 183 techniques to encourage creativity (as listed on Wikipedia) won’t, by themselves, transform your business into the kind of free-thinking, ground-breaking, market-leading corporate utopia you might be hoping for".

It is really all about company culture and not fancy creativity suites.  It also takes dedicated time and budget.

Ranjeet Laungani, Nielsen's VP for Innovation Practice, examined how India innovates in a recent study. Five of his key findings were:
  1. It takes 50% of Indian companies one to two years to bring an innovation from concept to launch.
  2. In the year that they launch their innovation they spend as much as 34% of their budget on advertising and another 30% on trade and consumer promotion.
  3. 75% of organisations measure the level of innovation success by their growth in market share. This followed by brand awareness and health measures and the Return On Investment (ROI) that the innovation has delivered.
  4. Nine out of 10 organizations surveyed identified that sharp consumer insight led to innovations in their organisations.
  5. 20% of industry professionals across sectors relayed that more than 25% of their ideas made it to the shelves
Ranjeet also reminds us that 90% of newly introduced products fail in the year they launch, so innovation is not in itself a guarantee of success.  There are also several factors that can impede the progress of innovation within an enterprise. These include:
  • Too lengthy a period from idea to market
  • Long-term strategic planning being hijacked by short-term priorities
  • Insufficient budget to fund innovation
  • Internal teams with conflicting priorities
  • An unwillingness to accept that failure is very much part of the innovation process
So while the success of a mission to Mars cannot be guaranteed it does prove the point that any innovation is based on risk taking.  As the old adage says "nothing ventured, nothing gained". 

Amartya Sen, the winner of the 1988 Nobel Prize in Economics, hypothesises that development is the key to freedom.  Perhaps ultimately it is this motivation that drives mankind to innovate.

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Tuesday, 13 November 2012

Advertising Placement In Asia And Elsewhere?

Wanting to take online advertising in Asia or elsewhere?  Not sure if social media or online versions of newspapers are your best choice? This interactive chart may give you some pointers.

Simply highlight one of the demographic or maximum impressions buttons and you can judge which platforms or media you will be able to use to best advantage.


All statistics are taken from Google's AdPlanner.

Tuesday, 20 September 2011

Influencing South East Asian Consumers and Small Business Survival

According to a recent Nielsen report, South East Asian's respond well to advertising delivered on social media and mobile phones.

73% of these South East Asian consumers said they were “highly” or “somewhat” influenced by web site advertisements on social media.  This is 13% higher than  the global average (60%).

They also respond well to advertisements that acknowledge their previous purchase habits or third party site visits.  Living as they do, a full and active digital life, means that they think such personalised advertising techniques makes their lives easier.  74% found this to be so with the global average of similar sentiment being 58%.

Vietnam consumers were by far the most receptive to such personalised inducements.

Nearly 70% of SE Asian consumers have “liked” or followed a brand or company on social media which proves how vital it is for companies to develop a robust social media presence if they hope to succeed in this part of the world.

Consumer comment and sentiment posted online proved to be one of the most trusted forms of engagement and communication amongst those surveyed by Nielsen. 54% of respondents claim to completely or somewhat trust consumer opinions posted online.

All of which goes to prove that if you don't build your own online reputation others will do it for you.  The need to monitor the 'Buzz' and respond to it is vital for any business and this in turn requires understanding from management and resourcing to manage the process. This includes having the right person in charge of social media strategy and development.

And it is not just large scale enterprises that waking up to this realisation. Small Businesses are also growing through the use of social media although a significant percentage still do not see it as important, with just 12% of US respondents in a July survey seeing it as 'a must'.


It also need to be said that in the same eMarketer report, 50% of small business respondents saw word of mouth as essential to business. Either they have not realised that 'word of mouth' in the 21st century is largely a social media exercise or they do not have the time and resources to use social media to its fullest extent.


Patrick J. Chambers, organizer of the Small Business Survival Summit however sees social media as critical to business survival.

"For most small businesses, word of mouth is the predominant way of getting leads and finding new business.Social media is an extension of the word of mouth platform. Social media education with practical application is the missing piece today - small businesses need to be comfortable with social media in the same way that they may have evolved from being a wallflower at a Chamber event to someone who is actively seeking to introduce themselves and engage with prospects."
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Monday, 13 June 2011

It's Simply Not (All) Cricket - Social Media In India

An online survey of 2000 people from all walks of life in India has revealed that its population now spends more time on social media than they do on email.


The Nielsen Company commissioned the survey which is shows that nearly 30 million online Indiansare members of social networking sites, with nearly two-thirds of them spending time on these daily.

Such activity continues to gain momentum in India with an estimated daily joining rate of 45,000 online Indians joining up to these sites over the next six months.

The social web appears to have gone beyond supplementing communication. Online Indians today are using social media to facilitate activities that range from leisure like entertainment, improving their livelihood through job searches and researching prospective partners,”  Suhale Kapoor, EVP, AbsolutData is quoted as saying.


A quarter of Indians are able to recall brands from their social media interaction and while no single brand yet dominates the social media space, there is a growing number of consumers who claim to be following brands in this manner.

Three other important statistics emerge from the survey:
  • 40 million Indians use online reviews to make informed purchase decisions
  • 67 percent of Indian web users use online reviews to assist with purchasing decisions
  • 60 percent of Indians who use social media are receptive to an approach from a brand
AbsolutData Research & Analytics conducted the survey across top five metros and Tier 1 cities.

There are some 26,691,760 Facebook users in India which represents just under 33% of the online population so clearly there isstill room more massive expansion.

The top five brands using Facebook are:
  1.  Tata Docomo - the GSM arm of Tata Teleservice with 2,069,772 Fans
  2.  Vodafone Zoozoos - a telco games, video site with 1,840,243 Fans
  3.  Axe Angels club - cheer leaders with a deodorant and cricket twist! - 1,593,124 Fans
  4. Mumbai Indians -  professonal cricket team with 1,572,847 Fans
  5. Fastrack - brand of watches and graments targeting the urban youth with 1,513,096 Fans
Facebook is still very much a male activity with less than 30% being female users.

Source: Socialbakers

18-24 year olds account for almost half of all Facebook users in India with a further 29% coming from the 25-34 age demographic.
Source: Socialbakers

According to Website-Monitoring.com in April of 2010, Twitter was then getting some 3 billion requests per day generated by 180 million unique visitors.  They calculated that 8.2% of this traffic came from India.


Here are a snaphot of Twitter topics from major Indian cities on May 30th, 2011:




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